Check your New York State refund status online anywhere, anytime! This tool provides the same information available to our phone representatives.
As you track the status of your return, you'll see some or all of the steps highlighted below. For more information about your status and for troubleshooting tips, see Understanding your refund status.
We do not have any information about your return at this time. E-filed returns could take one week to post to our system; mailed returns can take up to three weeks to post to our system. If you e-filed, check your email, tax software or tax preparer to ensure it has been accepted.
This is a general processing status. Unless your return is selected for additional review, or we request additional information, this will be your status throughout processing until we schedule an issue date and update your status at that time. While your return is in this stage, our Call Center representatives have no further information available to a-sist you. As your refund status changes, this message will automatically update in our automated phone system, our online Check your refund status application, and in the account information available to our representatives.
We received your return and may require further review. This may result in your New York State return taking longer to process than your federal return. No further information is available at this time.
Once we receive your return and begin to process it, our automated processing system scans it for any errors or signs of fraud. Depending on the result of that scan, we may need to manually review it. This status may update to processing again, or you may receive a request for additional information. Your return may remain in this stage for an extended period of time to allow us to review. Once your return goes back to the processing stage, we may select it for additional review before completing processing.
