Companies have failed to learn the harsh lessons of the awful name change

Rebranding is hard but there is no excuse for disemvowelling


When Vladimir Putin decided to invade Ukraine in February, the staff at a smallish travel business more than 1,500 miles away in England were busy with other things.
Their outfit specialises in what it calls unforgettable experiences for young people — teaching in Thailand, South African skydiving, Ibiza partying — and Ukraine had not been high on its radar.
But it soon was because, throughout its 14-year history, the business had only had one name: Invasion.

As of Thursday, Invasion became Intravelr, a cross between its old name and Intrax, an older, larger US travel group that bought Invasion last year.
“It’s a shame,” says Steiert, who named the company after the big city “invasions” or getaways for law students that he used to organise while at university. “But equally this also represents a new opportunity.” 
I am sure it does, and not just for Invasion, or Intravelr as we must now call it.
Its story also offers a chance to consider some of the dos and don’ts of rebranding, starting with motivation.
This story originally appeared on: Financial Times - Author:Pilita Clark